Cancellation Policy
At Momtike, we strive to provide a seamless shopping experience. If you need to cancel your order, please review our cancellation policy below.
1. Order Cancellation Before Shipment
- You may cancel your order within 24 hours of placing it, provided it has not been shipped.
- To request a cancellation, contact us immediately via WhatsApp at +91 7356177377 or email at info@momtike.com with your order details.
- If your order is successfully canceled, the refund will be processed within 5-7 business days to the original payment method.
2. Order Cancellation After Shipment
- Once the order has been shipped, it cannot be canceled.
- If you no longer wish to receive the item, you may refuse delivery. However, shipping charges (if applicable) may be deducted from the refund.
3. Exceptions for Customized or Special Orders
- Orders for customized, personalized, or special edition products cannot be canceled after confirmation.
- Please ensure that you review all details before placing such orders.
4. Refund Process for Canceled Orders
- If the order is canceled before shipping, the refund will be processed within 5-7 business days to your original payment method.
- If cancellation is not possible, our exchange and replacement policy applies instead.
For further assistance, please contact us via:
đ§ Email: info@momtike.com
đ WhatsApp: +91 7356177377
We appreciate your understanding and thank you for choosing Momtike! đ
