Terms and Conditions
Welcome to Momtike! By accessing and using our website (www.momtike.com), you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our services.
1. General Terms
- By using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent or guardian.
- We reserve the right to modify, update, or change these terms at any time without prior notice.
- All product descriptions, pricing, and availability are subject to change at our discretion.
2. Orders & Payments
- Orders placed on our website are subject to acceptance and availability.
- We reserve the right to cancel or refuse any order at our discretion.
- Full or part payment must be made at the time of purchase. We accept online payments through secure payment gateways.
3. Shipping & Delivery
- Orders are typically processed and dispatched within 1-2 business days.
- Standard delivery time is 5-7 business days, depending on the location and courier service.
- We are not responsible for delays caused by courier services or unforeseen circumstances.
- Customers must provide accurate shipping information. We are not responsible for lost shipments due to incorrect addresses.
4. Exchange & Return Policy
- We do not accept returns, except in exceptional cases where the product is damaged upon delivery.
- Exchanges or replacements are available for damaged, defective, or incorrect items within 7 days of delivery.
- Customers must report damage or defects within 24 hours of delivery with photographic proof.
- Products must be in unused condition with original packaging to be eligible for an exchange or replacement.
5. Product Usage & Warranty
- Our products are designed for baby care and should be used under adult supervision.
- We do not offer warranties unless explicitly mentioned in the product description.
- Momtike is not responsible for any misuse or damage caused by improper handling of our products.
6. Cancellations
- Orders can only be canceled before dispatch. Once shipped, cancellations are not allowed.
- Refunds for canceled orders will be processed within 7-10 business days.
7. Liability & Disclaimer
- Momtike is not responsible for any direct, indirect, or incidental damages resulting from the use of our products.
- Product colors may vary slightly due to lighting and screen settings.
- We reserve the right to refuse service to anyone at our discretion.
8. Privacy Policy
- We collect customer information solely for order processing and customer service purposes.
- Your data will never be shared or sold to third parties.
- Our website uses secure encryption to protect payment and personal information.
9. Governing Law
- The laws of India govern these terms and conditions.
- Any disputes shall be subject to the jurisdiction of Malappuram, Kerala, India.
For any queries, don't hesitate to get in touch with us at info@momtike.com or WhatsApp at +91 7356177377.
By using our website and purchasing from us, you acknowledge that you have read, understood, and agreed to these terms.
